Monday, October 5, 2009

Business letter (Complaint letter)

Contact address:
2 Sukhbaatar square SBD-8
Ulaanbaatar 210620a
Mongolia

Dear
Battulga:

Re:
1st apartment
13th committee
15th subcommittee
Bayanzurkh district
Ulaanbaatar
11-452-361
99885321

On 9th of June, I bought a computer with serial number
(RS232 RS365) at your company.
Unfortunately, this product has not performed well because of hardware problem. I am disappointed
because the product does not work properly and was not performed correctly.

To resolve the problem, I would appreciate it if you could state the problem with your product and repair it. Or I could take my money back. Enclosed are copies of my records. Warranty was 1 year and I bought it about 3 months ago.

I am looking forward to your reply and resolution to my problem and will wait until 25th of October.
Please contact me above address or by phone.

Sincerely,
Amarbold.A

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